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Service Technician
Job Description
Position Tasks & Activities
- Greet Customers.
- Introduce customers to new
lines of equipment that would fulfill their project needs.
- Set out equipment in outside
display area each morning.
- Remove equipment from outside
display area each evening.
- Check rental contracts to be
sure the right equipment goes out.
- Prep equipment, if necessary,
prior to loading.
- Check fluid levels and test
operation of equipment before loading.
- Assist customer with pick-up
and return of equipment, tools, trailers, and towable equipment.
Demonstrate safe towing procedures.
- Secure loaded equipment per
company procedure.
- Instruct customers in the
proper use of equipment and demonstrate operation when necessary.
- Fill propane tanks.
- Clean and service vehicles and
equipment according to company procedure.
- Maintain a clean and
professional appearance.
- Keep work station clean and
stocked with service tags and fuel.
- Maintain an organized shop by
returning tools and unused parts to appropriate storage area.
- Maintain a clean shop and
working area, and keep floors swept and mopped daily.
- Deliver and pick up equipment
and supplies as needed.
- Check equipment for damage
upon return, report damage and fill out service tags for all
returned equipment.
- Clean, inspect, service and
test equipment prior to tagging it "Ready to Rent."
- Clean, check and refill
equipment fuel.
- Prepare accurate records on
the maintenance, repair and fuel levels of equipment.
- Analyze equipment malfunctions
and make minor repairs to equipment.
- Maintain all decals, safety
warning, and company ID stickers.
- Inform Service Manager of
needed equipment repairs.
- Inform supervisor of low
inventory levels.
- Assist in parts and inventory
stocking.
- Organize equipment in yard.
- Maintain clean physical
facilities, including work areas, yard, breakroom, and restrooms..
- Mow grass, maintain plants,
clean yard and parking lot. Empty trash daily.
- Report safety violations to
Safety Officer.
- Adhere to all company
policies, procedures, rules and regulations in written or verbal
form.
- Comply with government safety
requirements and other regulations and security in store.
- Attend department, staff and
safety meetings.
- Perform other duties as
requested.
Nature of the Work:
The work is typically very physical
and demanding, both from strength requirements and the stamina required.
Janitorial/yard responsibilities, both inside and outside the premises,
are also involved. Will train customers on the safe operation of the
equipment and assist both the customers and delivery personnel with
loading and unloading of equipment. Will also help maintain inventory.
Shipping and receiving functions, from light to heavy, are also
performed.
Working Conditions:
This position requires constant
interaction with co-workers and with the public. Frequent lifting and a
significant degree of walking, bending, pushing and transporting objects
of various weights and dimensions is required. Must stand for long
periods of time. Some work will be indoors with general warehouse
conditions, in which some work areas may not be heated or air
conditioned. The majority of work is completed outside, with varying
weather conditions. May have exposure to chemicals, including but not
limited to gasoline, diesel fuel, propane, kerosene and cleaning
solvents. Propane is an obvious hazard, hence a sense of smell is
required.
Education, Skills &
Requirements
- A high school diploma or
equivalent GED is preferred but not required.
- Must be able to lift
approximately 70 lbs.
- Must have and maintain a valid
driver's license.
- Must possess customer relation
skills.
- Must maintain a professional
personal appearance.
- Must be able to use
mathematics to solve problems.
- Must speak English clearly and
write legibly. The ability to speak other languages is a plus.
- Must pass company drug screen.
- Must maintain acceptable
attendance record.
- Must have a full range of
motion and dexterity.
- Must be able to understand and
complete instructions furnished in written, oral, or scheduled form.
- Maintain a cooperative working
relationship with co-workers.
Reports to:
Service Manager:
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For information please e-mail
matt@dillrental.com, stop in, or call us
at 801-566-1269
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2996
West 7800 South
West Jordan, UT 84084
Phone: 801-566-1269
Fax: 801-561-5192 |
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